FAQ

  • Are my funds secure ?

    Yes they are. We never have access to your account. In fact, we even encrypt your API keys in our database so that not even us have access to them. Moreover, we do not have the permission to withdraw funds from your acount. The latter operation requires a double factor confirmation.

  • How does it work ?

    Check it out. Our code is open source. For the the non technical, we send market orders on your behalf to the exchange API.

  • Is my exchange supported ?

    We currently support Binance. We plan on releasing support for other major exchanges soon.

  • Why are my tasks stopping ?

    A task will stop automatically if it reports an error 3 times. Check your balance on the quote asset or please contact us

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